Privacy Policy
Last updated: April 2026
This Privacy Policy describes how HPNow ApS ("HPNow", "we", "us", "our"), operating the OC Water brand at ocwater.ai, collects, uses, and protects your personal data. We are committed to handling your data in accordance with the EU General Data Protection Regulation (GDPR).
Data controller: HPNow ApS, Sydmarken 32F, 2860 Søborg, Denmark
CVR: 37258822 — info@ocwater.ai
1. What data we collect
We collect personal data only when you voluntarily submit it through our website forms:
- Contact form: name, work email, company name, cooling system type, and any message you provide.
- Water savings calculator: name, work email, company name, and the site parameters you entered (city, IT heat load, concentration ratio).
We do not collect any data automatically through tracking, analytics, or advertising technologies.
2. Why we collect it and the legal basis
We process your data on the basis of your explicit consent (GDPR Article 6(1)(a)), given when you tick the consent checkbox and submit a form. The purpose is to respond to your enquiry and, where relevant, follow up to discuss your cooling water situation.
You may withdraw your consent at any time by emailing info@ocwater.ai. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
3. How long we keep your data
We retain your contact details and any associated site parameters for up to 2 years from the date of submission, or until you request deletion — whichever comes first.
4. Who we share your data with
We use the following third-party processors:
- Formspree Inc. (USA) — processes form submissions on our behalf and delivers them to our inbox. Formspree acts as a data processor and uses Standard Contractual Clauses to ensure lawful transfer of data outside the EU. See their Privacy Policy.
We do not sell, rent, or share your personal data with any other third parties.
5. Your rights
Under GDPR you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you.
- Right to rectification — ask us to correct inaccurate data.
- Right to erasure — ask us to delete your data ("right to be forgotten").
- Right to restriction — ask us to limit how we use your data.
- Right to data portability — request your data in a structured, machine-readable format.
- Right to object — object to our processing of your data.
- Right to withdraw consent — withdraw consent at any time without affecting prior processing.
To exercise any of these rights, email us at info@ocwater.ai. We will respond within 30 days.
You also have the right to lodge a complaint with the Danish data protection authority: Datatilsynet (datatilsynet.dk).
6. Cookies
We use a single cookie to remember your cookie consent preference. For full details see our Cookie Policy.
7. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. For material changes we will update the date prominently. We encourage you to review this page periodically.
8. Contact
For any questions or data requests, contact us at info@ocwater.ai.